A proven process that works for you.
We have a proven process and service offerings that puts our customers first. We tailor our services to your business and ensure the end-to-end experience creates a seamless platform.
Salt Lake IT Support and Computer Help Outsourced for Your Business
OUR PROVEN PROCESS – ADAPTED FOR YOUR BUSINESS
DISCOVERY
Every relationship begins with hello.
IT can lack the human element. We believe it doesn’t have to.
Relationship
We take the time to introduce ourselves. Our goal is to build trust and confidence before we get to work.
Shared Values
We know good businesses are governed by values (ours is to). We take time to understand yours so we can be aligned.
The Right Fit
Relationship and values, combined with technical expertise, ensure we can be a great fit for your needs.
ASSESSMENT
Then you make a plan.
Business IT can become complex. We know how to look top-to-bottom to understand your needs and come up with a plan that fits.
Network Infrastructure
To get to the most out of your technology, you need a well-paired and robust network system.
Security
We use the latest and most effective tools and processes, to keep your business safe.
Compliance
Work in the digital space is always evolving. We use the latest best practices and guidance to keep you compliant.
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ONBOARDING
You need a foundation.
Businesses succeed by having the best systems and the best processes. IT is no different, and we ensure yours are robust and effective.
Roles and Responsibilities
We’ll partner with you to ensure the proper oversight and accountability is in place, so you’re always covered.
Benchmarks
We’ll establish performance metrics and measurable criteria that help you know your performance and how to reach your objectives.
Policies and Procedures
We make sure your business IT follows best practices and policy to keep things running smoothly.
IMPLEMENTATION
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We build alongside you.
We work with your teams to ensure we are moving together. We know we’ll need to adapt as we move forward, and we’re always there to help.
Business Alignment
We help monitor progress and achievement of your goals and priorities. We are your eyes and ears.
Adaptation
By monitoring progress, we can see where we may need to build and flex. We make sure corrections are made along the way.
Project Management
From start to finish, we provide oversight until the job is done, on time, and every time.
RELATIONSHIP
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We stick with you.
Everything for us starts and ends with relationship, and we partner with you to ensure your business succeeds.
Business Action Plan
We provide annual action plans with clear and measurable goals, ones that will continue to grow with your business.
Scheduled Business Reviews
Recurring reviews as detailed as you need them to be, so you have the data you need to keep your business running smoothly.
Ongoing Support
We have you covered. From help desk to business strategy, compliance to best practices, we’re here to provide the help you need.
Ongoing Forecasting
We keep budgets and forecasts are maintained and on track. We’re able to monitor where you are and predict where you’re going.
Want to see the core services we offer our clients?
Don’t miss the benefits of great IT.
We’ll build it together.
One quick call is all it takes.